Shipping Policy
At Busy Bee Books, we are committed to delivering your orders promptly and efficiently. Our shipping process involves two key phases: handling and transit.
Handling Time: Once your order is placed, our team requires approximately 1-2 business days to process and prepare your items for shipment. During this period, we will generate and assign a tracking number to your order, which will be provided to you as soon as it becomes available.​
Shipping Time: After handling, the shipping duration typically ranges from 1-4 business days, depending on your location and the shipping method selected at checkout.​
Please note that these timeframes are estimates and may vary due to factors such as carrier delays, holidays, or unforeseen circumstances. We strive to keep you informed throughout the shipping process and will provide updates as necessary.
Return Policy
At Busy Bee Books, customer satisfaction is our priority. We understand that there may be occasions when you need to return an item. Our return policy is designed to be straightforward and fair:
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Eligibility: Returns are accepted for physical books purchased directly from Busy Bee Books. To be eligible for a return, items must be in their original condition, without any signs of wear or damage.​
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Time Frame: You may initiate a return within 30 days of the purchase date.​
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Process: To initiate a return, please contact our customer service team with your order details. They will provide you with instructions on how to return your item.​
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Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within a certain number of days, depending on your card issuer's policies.​
Please be aware that digital publications are not eligible for return or refund.
For any questions or further assistance regarding our shipping and return policies, please reach out to our customer service team at [insert contact information]. We are here to ensure your experience with Busy Bee Books is enjoyable and satisfactory.