Moments of Truth By Jan Carlzon - Paperback

Jan Carlzon

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$28.99
Moments of Truth By Jan Carlzon - Paperback
SKU:
9780060915803
Author:
Jan Carlzon
Edition:
Revised
Publisher:
Harper Business
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Product Overview

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.

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